Entry phone systems provide important security to residents of multi-unit buildings and complexes. Unfortunately, they can also be a barrier to police during emergency situations.

Surrey Police Service's Emergency Police Access to Secured Sites (SPS E-PASS) is an effort to reduce delays in police response for high priority calls. Officers are provided with a quick, secure method of entry, should a resident of the building need immediate assistance. Police are only given access to the public spaces of the building such as the lobby, elevators, and floors. SPS E-PASS does not provide access to any private dwellings. 

SPS E-PASS establishes clear rules for privacy and building access to ensure the continued safety and security of all building occupants.

Join SPS E-PASS

SPS E-Pass is open to any multi-unit buildings/complexes in Surrey that have enhanced security. Buildings must have a digital entry phone panel that can be programmed with an external phone number that will provide access to police during emergencies. 

This free, voluntary program is a partnership between the police and building strata and rental companies. Both parties sign a Memorandum of Understanding that outlines the expectations and limitations of SPS E-PASS.